Infrastructure Solutions

Heartland ITS provides a wide array of networking solutions from desktop trouble-shooting, to complete network installation based on your company's needs, to one of our most popular offerings, Proactive Network Support.

Why Proactive Network Support?
The Proactive Network Support service offering, although tailored to meet your individual needs, provides a package of affordable network consulting services and on-going scheduled maintenance and review. Not only will you save by purchasing service at discounted rates, but also by avoiding potential outages and downtime, you reduce the risk of business interruptions. Regular scheduled maintenance and review of your network is relatively inexpensive and just as important to your business as regular oil changes are to your automobile. Without proper maintenance, the consequences can be disastrous and usually occur when your system is under the most stress and you need it the most.

Network Implementation Assistance
Computer systems are a crucial part of today’s business world. When organizations expand, so does their Network. The design, implementation, and configuration of a new Network is an extremely complicated and complex process. When a new Network is put in place, many factors come in to play, including the outlay of the building, level of usage, desired capabilities and possibilities for future expansion.

At Heartland ITS, our Infrastructure Solutions team has the professional experience and training to account for all the factors involved in the implementation of a new Network. Heartland ITS consultants work with the client to help design a Network that is based on the performance needs and abilities required of the system. Once a plan is developed, it can be made into a reality with the installation of hardware designed and configured for the needs of the client.

Business Continuity Issues
Our mature and highly skilled staff has years of experience and certification to maintain and troubleshoot a variety of networks used in business environments. Heartland ITS Infrastructure Solutions group is highly adept in dealing with such critical Network issues as:

• Security, firewalls, VPNs
• Physical Parameters (Wiring, Climate Control, Hard Drive Space and Bandwidth)
• Internet and E-mail capabilities
• Integration of phone, video conferencing and distance learning technologies
• Remote Users and Sites
• Back-up Systems for Data
• User and Local Administrator Training
• Upgrade paths
• Policies and Standards
• Maintenance & Ongoing support
• Disaster Planning and Business Continuity Planning

Our Goal
We understand that business needs drive the need for Information Technology. Our goal is to partner with our business clients to reduce the occurrence and severity of outages that affect critical business functions. Through risk assessment, preventive maintenance, and prompt service, the Heartland ITS can serve as your company’s network services department.