Database Solutions
Our staff of experienced, professional database developers and DBAs combine
their skills with mainstream technologies to provide state-of-the-art business
solutions. What that means to you is user friendly, cost effective and efficient
tools with which to run your business or organization. Expertise includes Oracle,
Microsoft SQL, Microsoft Access, dBase, and FoxPro. Oracle
Partnership As an Oracle partner we can provide you with business
solutions using Oracle's industry leading database, as well as applications using
Oracle applications development tools. We can sell you Oracle product licenses
such as Oracle 9i database, 9iAS application server, Oracle e-business suite,
and other Oracle products at a discount. Database Administration
We provide database administration staff augmentation support.
We can provide on-site support consisting of a highly trained professional available
every day to perform the tasks you need to make your business successful. Service
Offerings Our newest offering is our remote database support.
With the wide spread use of the Internet and Virtual Private Network (VPN) we
can securely administer a database from our headquarters in Peoria, IL. We provide
three levels of remote support dictated by the amount of hours paid for and the
desired service level agreement: - Dedicated - we perform periodic
monitoring and maintenance on an agreed upon schedule; provide additional support
for special projects, during emergencies, when staff is unavailable, etc; 24X7
support with highest service level agreement
- Augmentation - we perform
periodic maintenance on an agreed upon schedule; provide additional support in
certain defined situations; 24X7 only for emergencies, routine problems are 10X5
with a lower service level agreement
- Emergency - we work on problems only
when called. Lowest service level agreement. 24X7 only for "true emergencies"
(i.e. downed system); other problems are 10X5 with lowest service level agreement
|