HITS
has designed a hybrid process for outsourcing. We have believe the
most successful outsourcing is achieved by evaluating your current
staff, hiring the best, and bringing in talent to fill the gap. We
make every effort to place all of your current IT employees that
have a desire to be part of our organization making the transition
impact as minimal as possible.
HITS
can care for your legacy systems remotely, minimizing space
requirements, and allowing your development staff to focus on your
future business projects.
HITS
has seasoned professionals that, by using a wide range of skills,
are able to provide support on platforms from PDA�s, Laptops,
Desktops, Servers, Mid-Range Systems and Mainframes. With experience
with many of the leading vendors' software, HITS personnel are
uniquely qualified to support a strategy of implementing the
best-of-breed packaged applications and assisting with the
integration of those packages with custom applications.
As
your implementation process nears completion, production support
plans must be addressed to ensure an operational system is available
and ready to use. HITS can provide assistance to users, extended
training, Help Desk support, and assist in information searches in
your system.
Our
technical support solutions include performance tuning, interfaces,
software problem resolutions, back-ups and disaster recovery, system
upgrades, and system administration.